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Military post offices get the hang of Mideast delivery

Jun-25-2004 » Filed Under: Mail & Care Packages

[Link to Full Article]
By Fred Zimmerman, Stars and Stripes

QATAR — For troops throughout Central Command’s area of operations, staying in touch with loved ones can be tough. Often there are no phones to pick up or computers with Internet access to fire off e-mails.

Many have to fall back on the centuries-old method of writing letters. More than 80 military post offices throughout the Middle East and Southeast Asia help those cards, letters and packages reach their final destination, according to Air Force Maj. Lonnie Hammack, who oversees postal operations for the area. [...]

Hammack said that according to regulations, standard mail delivery should take between 12 to 18 days. The post offices in the region are beating that with an average delivery time of 12 to 16 days.

Earlier this year, Congress and the White House forwarded more than 300 mail complaints to the Government Accounting Office, which then conducted a survey. More than half the troops surveyed said they were dissatisfied with the mail system, waiting four weeks or longer for mail. They added that the slow delivery times had a negative impact on morale.

Hammack said that when Operation Iraqi Freedom started, it was hard to transport the mail into country.


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